Thursday, November 20, 2014

Twitter launches Tweet-Share via Direct Messages

Twitter just showed me a note saying that I can now share a tweet privately by DMing it directly from twitter. See below for the screenshot.

In addition to improved customer (advertiser) care - looks like they are doing a lot to improve the platform and to gain more advertising & investments.

Sunday, November 16, 2014

Funny Best Buy Reviews : Moderate onsite Social Media Reviews or not?

This is a big decision for an ecommerce web site. Social reviews of products doubtlessly help sales and builds credibility of the web site or the owning business. But where do you draw the line on fake or funny reviews? Example below from Best Buy is a good example.

Read comments for the 85 inch Samsung TV selling for $39,000 plus

  • from Oshawa ontario
  • Nov 08, 2014

Great tv

Bought this tv for the bathroom very nice TV HUGE
  • from foresthill
  • Nov 08, 2014


bought this for my granny she has trouble with her sight she couldnt see the images on her old 55".. NOW she can watch her sunday service with clarity!!! amazing price and very very good buy
  • from Woodbridge, ON
  • Oct 14, 2014

Amazing Buy

i bought this TV for my son Kiran for his Beauty Parlor and it is absolutely stunning. Great way to keep your customers as yourself entertained! Very good under bright light unlike other TVs of its size.
  • from Edmonton
  • Oct 04, 2014

Thumbs up!!

Bought this for kids treehouse in back yard. They absolutely love especially when their friends are there visiting.
  • from Woodbridge, ON
  • Oct 03, 2014

Amazing TV

This TV is Amazing. Great product and great value!
  • from Richmond Hill, ON
  • Sep 24, 2014

Just like me. Not worth the money paid....

This TV is overpriced and a complete disappointment. Just like me....
  • from Ottawa, ON
  • Sep 04, 2014


I stole 3 of these and they make great in my RV, Bathroom and Garage
  • from Ottawa, ON
  • Sep 01, 2014


Just bought 3 of these for my condo and cottage and I have to say i'm very happy and would say buy buy buy.
  • from calgary
  • Aug 16, 2014

Great for cooking

I put this up in the kitchen it is very useful for my cooking videos. Seeing the food in ultra hd as I follow the instructions is a plus and it fit perfectly into my kitchen. At 85 inches this the perfect size for cooking videos.
  • from Vancouver
  • Aug 06, 2014

Great Buy

Just had a couple delivered to my pad. One in the living room and in the master bedroom. The living room has a lot of sunlight coming in, but doesnt hinder the picture quality at all. The unit is quite hard to have mounted in the bedroom & had to pay extra bucks for that, but well worth it. Enjoy it! YOLO!

It can be recommended to loosely monitor social reviews or to have a comment filter process. First is always safer because second can slow down the number of reviews coming in. Do you know any funny reviews like this? Feel free to comment with links...

Thursday, October 16, 2014

Vancouver Mayoral Candidates doing Reddit AMA

AMA stands for "Ask me Anything" in Reddit. Amazing how social media is used in Politics to get closer to the voters. I read through the first AMA and it looks like a great way to find the pulse of the people. Here is the link to the ongoing Reddit AMA of Vancouver City Mayoral candidates

Friday, April 18, 2014

Toughest Job in the World - American Greetings : One of the Best Viral Video Campaigns in 2014

Facebook, 9GAG & Youtube was highlighting me this video for like 2 days until a Colleague pointed it out at work. Watch the interviews for the "Toughest Job in the World".

This look a really creative work for a brand that works with emotions. Will hit it big time in the coming weeks. One of the best viral campaigns after
  • Best Job in the World-Tourism Australia
  • The Man Your Man Could Smell Like - Old Spice
  • WIll it Blend - BlendTec
  • The Force - Volkswagen 
Any other good campaigns? Feel free to comment below. 

Monday, April 14, 2014

The Kavum Paradox : Success of Facebook Hashtags & Opportunity for Brands in Social Media

Many said it's a failure when finally Facebook accepted the social reality of hashtags. The ultimate weapon of a social network to cluster shares and updates by topics. But the recent results proves otherwise. I'm using the very recent example of #ReplaceAMovieTitleWithKavum (Kavum is a Sri Lankan sweet made during the new year festival season in April) Hashtag which trended with Sri Lankans on Facebook. Hence it's Kavum Paradox.

Twitter was the first social network to come up with hashtags and it became popular when a set of Californian Jouranlists used #SanDiegoFire to update about a disaster. Facebook launched hashtags in 2013 June and was faced with criticism from a number of digital media writers. Below are some of the criticism they recieved!DYvnW

The example Facebook trend started on Twitter on 12th April when SenelW tweeted

The trend was super interesting - read some of the good ones by clicking on

Now have a look at the Facebook trend It's picked up only on the 13th and is equally good given the Facebook privacy settings limitations. This is the first time i observed such a successful deliberate hashtag trending on Facebook. (Excluding event hashtags e.g. #WT20 or #Sochi2014)

Source : damith.menaka

Reading about Facebook hashtags further i found out that there are some good case studies of businesses using it. Read more on SpoutSocial Blog So busineeses and agencies - This is a big opportunity waiting!


Thursday, January 9, 2014

Gmail update to reach more people

Google is rolling out a special offer next week where gmail will suggest your friends from google plus circles

They call it an attempt to increase human interaction. But is it another way to push google plus to users?

Sunday, November 17, 2013

How Google hangouts can easily capture Skype's VOIP Market

Was just wondering why the better product for video calls or VOIP (Voice over internet protocol) Google Hangouts is still having lower market share for video calls when compared to skype. I use Skype a lot to talk to loved ones in other parts of the world and realized why it is tough to convert Skype users.

Doubtlessly Skype has been there for so long and people are already so much used to Skype. Everyone is used to the process from my father who is 60+ to my nephew(who is just 8-9 years old). Most Skype users are simple internet users who needs to see & talk to their loved ones abroad. So most of the time it's two generations interacting on Skype and the barrier for Google hangouts at the moment is the older generation. The blog post explains how Google Hangouts can capture the older generation who are essentially personal users. Now let's first look at the difference of the two.

The process of doing a Skype video call is (Provided Skype is pre installed and the user has contacts - case where a noob like our parents who uses Skype which is preinstalled by an advance user)

Process of starting a Skype call

  1. Clicking on the desktop/app icon
  2. Logging in and 
  3. Just clicking on the name of the person. 

Now lets look at the process of initiating a Google hangout for a similar user on a laptop or a PC

Process of starting a Google hangout

  1. Click on the chrome browser icon
  2. Click on the tiny green hangouts icon in chrome 
  3. Type in contacts name/s
  4. Click on video call 
Lets see how complicated the hangout process is for someone new to computers. Chrome browser is no issue since it's just like clicking on Skype. But the browser layout is quite different - there is an additional step in between the user and contacts. The green hangouts button is very small and hard to locate. Clicking on it opens a small box in the bigger browser which is strange for a noob who is not used to IMs like Yahoo messenger or google chat. Once again you need to type in the name of contact. There is the standard recent contacts but no contact list. And because it is part of gmail - there will be many contacts to choose from. Because of this Google hangouts is "rocket science" for a simple user.

The Solution - Lord Buddha's way
In Sunday school we learnt about how Lord Buddha tackled various tribes who were already involved in wild religious practices. For e.g. If he met a tribe who worshipped trees he never told them to "stop" worshipping trees. Because then his preaching will be rejected at once. Instead he asked them to worship Bo-tree which is connected to Buddhism in a way the tribe understands Buddhism.  Same for stone worshippers - worship Lord Buddha statue, same for light worshippers - worship a lamp & learn how the lamp fades away just like life.etc.

Same tactic for Google hangouts. You cannot tell the users - "Browser apps are the future! Get used to this." You can but they won't simply convert from the simple process they have gone through for years.

Google Hangouts Desktop Software 

Google should come up with a clone of Skype. A simple desktop software (don't even call it an app) which is installed on PCs/Laptops and a simple click on the desktop/start menu item should bring the contact list. Once click should make the call. And adding more people and all the jazz to be followed.

Once people are used to this - and once they get to know the awesome hangout features, they can convert to browser based apps.