Tuesday, June 19, 2012

How to hard reset Samsung Galaxy Tab & Vendor hypocicy

Few weeks back,my Samsung Galaxy Tab started showing this error message "app.calendar is not responding".etc. It keeps coming,you cant even go to settings. I searched for the error in the net, there was not much help. So thought of going to the official Samsung repair centre in Bambalapitiya. I had already gone there to replace my battery so i knew the place.

They said there is a software jam and quoted Rs.4000 to do the following.

1. With the device off, press and hold Volume Up and Power buttons.

2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.

3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Home to choose the selection

4. Press volume up to continue - Tab will continue its resetting process. You just need to wait for about 3-5 minutes.

End of the process, I had my tab just as when it was purchased. The process took maximum 5 minutes and few pressing of button, for which the Samsung dealer in Sri Lanka charges Rs.4000. To make things uglier its not Samsung but a local agent of Samsung that is running the repair centre who charges unreasonable prices like this knowing the users are ignorant and have no other place to go.

My advice to all Samsung users in Sri Lanka - double check if you are getting some repair done, if you are not on warranty period - pls do a Google search about the fault or show it to someone you know - If you know about gadgets please contact me. Lets not let hardware vendors to spoil innocent customers.  


  1. thanks for ur advice Mr Nadhera...Im also having a problem with may galaxy p1000 tab....can i get a help from u to resolve that...if u willing to help me pls reply me 0716645345 soon thanx....

  2. My 230 volt charger is not working . Where can I buy one ?
    My phone no 0777636692 ,
    Thanks .

  3. Sunil - "Mobile Max" is an authorised dealer of Samsung - its in Galle Rd, Kollupitiya (Next to Sampath bank before McDonalds/Durdans.etc) You can also buy from most phone shops in Liberty Plaza,Pettah or shops like "The Phone Company"...
    You can find phone no.s of these places by checking out HitAd mobile phones section. Mobile Max had an ad yesterday. I can send you the phone no.when i go home in evening.